Deliveries Resumed (Update 15/07/22)

Klober's distribution channels in the UK & Ireland have now resumed, please allow extra time for your delivery, whilst we work to return to full capacity.

Date: 2022-07-15

Author: Klober

Category: Customer Communications

Tags: Covid update

15/07 UPDATE

Klober's distribution channels in the UK & Ireland have now resumed, please allow extra time for your delivery, whilst we work to return to full capacity.

 

13/07

Due to a severe outbreak of COVID-19, we have made the decision to temporarily suspend Klober’s distribution channels in the UK & Ireland with immediate effect. This decision has been driven by our number one priority, the health and wellbeing of the Klober team, our customers and suppliers.


We anticipate operating a phased reopening week commencing Monday 18th July and will endeavour to resume all deliveries as normal and return to our usual delivery timescales as soon as we can. We continue to accept orders, however, please allow extra time for your delivery, whilst we work to fully reopen our distribution channels and prioritise delayed orders.


During this time we’re dealing with an unprecedented number of customer queries, therefore you may struggle to contact our customer service team by phone. We apologise for any inconvenience caused, but please be aware that our customer service department is open as usual and can accept all orders and queries via our usual email: info@klober.co.uk


Furthermore, our national sales team continues to be available to support you with any queries, whilst we will also keep you updated on any developments on our website: klober.co.uk/blog

 

Thank you.

 

Chris Nicholls

KLOBER UK COMMERCIAL DIRECTOR